GDPR / personal data processing information

Privacy policy

This page explains how we process personal data when you use the MARKCORE Technologies website, submit an inquiry form, send a file or communicate with us about laser marking and industrial engraving.

We process only data necessary to handle inquiries, communicate with customers, prepare offers, perform possible orders and operate the website securely.

This translation is provided for information purposes. In case of inconsistency, the Czech version shall prevail.

Effective from: 1 January 2026

1. Data controller

The data controller is Zdeněk Kubánek, company ID 72767499, Lukešova 357, 411 08 Štětí, Czech Republic. The controller operates under the MARKCORE Technologies business name.

Website: https://www.markcore.cz. E-mail: info@markcore.cz. Phone: +420 604 536 717 / +420 734 740 094.

2. Personal data we process

We mainly process data you provide in an inquiry or communication: name or company, e-mail, phone, project details, material, quantity, marking description, note, attachment, submission date and time, IP address, user-agent and source URL.

3. Purpose and legal basis

We use the data to handle inquiries, prepare offers, communicate with customers, perform possible orders, meet accounting and tax duties, protect the website and measure website performance. The legal basis is primarily pre-contractual steps, contract performance, legal obligations, legitimate interest and consent where required.

4. Inquiry form and attachments

The form is used for non-binding inquiries about laser marking and related services. It may include contact details, technical requirements and one optional attachment.

Allowed attachment types are jpg, jpeg, png, pdf, svg, dxf, ai, eps and zip. Attachments should not contain sensitive personal data.

5. Analytics and cookies

The website uses essential technical elements and optional analytics according to consent settings. Google Analytics 4 is active only according to the visitor's cookie consent. Consent can be changed via Cookie settings in the website footer.

6. Recipients and processors

Personal data may be made available only to the necessary extent to hosting and infrastructure providers, Resend e-mail service, domain and e-mail providers, accounting or tax advisors and public authorities if required by law. We do not sell personal data to third parties.

7. Retention period

Data is kept only for as long as necessary for the given purpose. Inquiries without a follow-up order are usually kept for no longer than 12 months from the last communication. If an order is created, data is kept for the duration of the business relationship and then according to legal requirements.

8. Your rights

You have rights of access, rectification, erasure, restriction of processing, objection, data portability and the right to lodge a complaint with a supervisory authority. You can exercise your rights by e-mail at info@markcore.cz.

9. Security and changes

The website uses HTTPS and we take appropriate technical and organizational measures to protect data. This information may be updated when technologies, providers or legal requirements change.

© 2020 MARKCORE Technologies. All rights reserved.

Cookies and analytics

We use essential elements for website operation and optional analytics that help us improve MARKCORE Technologies. Analytics runs only with your consent.